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Shipping Policy

All boxes will ship on or around the 4th of the month after your subscribed.

Shipping delays due to unforeseen circumstances are out of our control and we cannot unfortunately offer any refunds for late shipping out of our control.

If you provided us with the wrong shipping address or do not update your address on our system, you will be responsible for any charges that occur to get your new box out to the correct address.

Terms and Conditions

Cancellation Of Subscription

Certain of the Company’s products and services are offered on an ongoing basis with a 1, 3, 6 or 12 month subscription. Users may request to cancel subscriptions at any time by emailing hello@thecraftandteabox.com This does not initiate any kind of refund if you fail to cancel before the renewal date. 

If you have committed to a multi-month subscription (3, 6 or 12 months) and have boxes left to receive, you will be billed for & shipped the remaining boxes. Upon completion of your subscription, your subscription will auto-renew on the plan you originally subscribed to unless cancelled. .

If you request to cancel before the end of the initial commitment period, there is a cancellation fee of $39.99 CAD.

You must cancel your subscription before the 11th of the month. All cancellation requests received after the 11th of the month will apply to the following renewal.

Renewal Of Subscription 

The company does not accept any responsibility or offer refunds for “auto renewals.” You will be automatically billed once your current subscription of 1,3, 6, or 12 month expires unless the subscription has been set to cancel prior to your final payment date in your initial commitment. 

If you do not cancel your subscription prior to your renewal, your subscription will automatically renew. 

Box Contents

This is a subscription box with items in that are a surprise most of the time. From time to time we may reveal the items in advance. If you subscribe later in the month, we may have sold out of the box we are making that month so you will receive a bonus box, still containing a craft kit and a tea but it will be different from the one that people who signed up earlier will be receiving.

Website Terms of Use

​The following Terms of Use are entered into by and between You and The Craft and Tea Box (“Company”, “we”, or “us”). 

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Use”), govern your access to and use of www.thecraftandteabox.com, including any content, functionality and services offered on or through www.thecraftandteabox.com (the “Website”), whether as a guest or a registered user.

Please read the Terms of Use carefully before you start to use the website. By using the website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Use including the agreements incorporated by reference herein, you must not access or use the website. 

Changes To the Terms Of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. 

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